Melia Castilla - Madrid

Capitan Haya 43, Madrid, Spain, 28020  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Melia Castilla - Madrid

Wi-Fi
Parking

EUR 27 per day

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Verified Reviews:

  • Free internet - Nice bathroom - Wonderful breakfasts
  • Bar area is ok - Bed comfy - Good value
  • Good outdoor pool - Friendly staff - Tv remote control didn't work
  • Rooms were very comfortable - Excellent service - No hair conditioner
  • Centrally located - Free parking - Decor is quite nice

Overview

Featuring allergy free rooms and a spa lounge, the 4-star Melia Castilla Hotel offers 915 non-smoking guestrooms. The hotel was opened in 1970, renovated in 2012 and is housed in a 15-storey building.

The property enjoys a perfect location within minutes of exhibition centers and embassies. The center of Madrid is 5 km away from the venue.

Guests will find shopping centers and a shopping street within minutes of the hotel.

The property is in a 5-minute walking distance from Cuzco subway station. The hotel is approximately 20 minutes' drive away from Barajas airport.

Rooms

Rooms at Melia Castilla Hotel feature modern touches such as high-speed internet, a private safe, flat-screen TV, a laptop and blackout drapes. Guests can make use of a hairdryer, guest toiletries and bath sheets.

Eat & Drink

A buffet breakfast is offered at the café. The 24-hour restaurant amazes guests with exquisite international dishes in an elegant atmosphere. Guests can try refreshing drinks in the snack bar. Serving both food and drinks, Madrid Jabugo I and L'Albufera are situated around 100 meters from the property.

The hotel offers a buffet breakfast at the price of EUR 24.84 per person per night. 

Services

The hotel offers car rentals to all guests.

Relax

A variety of treatments includes beauty therapy, manicure and massage. Active travelers will appreciate a gym and a fitness center available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 27 per day.

Year renovated:   2012.  Number of floors:   15.  Number of rooms:   915.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Ice machine
  • Multilingual staff
  • Smoke detectors
  • Mobile phone network

Sports & Fitness

  • Fitness center
  • Snowsports
  • Tennis court
  • Golf course

Services

  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service
  • Buffet breakfast

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's menu
  • Kids club

Leisure facilities

  • Seasonal outdoor pool
  • Beach umbrellas
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Massage

Room view

  • City view

Room facilities

  • In-room air conditioning
  • Central heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Bidet
  • Room toiletries

Bedroom

  • Pillow menu
  • Down/Feather pillows
  • Down comforter
  • Down duvets

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no cribs provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Melia Castilla - Madrid Madrid location
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Hotel Address:

Capitan Haya 43, Madrid, Spain, 28020

Get directions
City Center
  • Madrid
    4.8 km
Airports
  • Barajas (MAD)
    11.4 km
Train Stations
  • Estacion de Chamartin
    1.4 km
  • Chamartin Station
    1.4 km
Underground stations
  • Cuzco
    400 m
  • Valdeacederas
    500 m
Restaurants
  • L'Albufera (cuisine: Mediterranean)
    60 m
  • Petit Saigon Restaurant
    30 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    15
  • Number of rooms:
    915

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridMelia Castilla

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge

Rooms and availability

Melia Castilla photos Exterior Photo album
Premium Double Room
  • Room size:

    37 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Fax machine
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Pillow menu
  • Dining:Mini-bar
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

This soundproofed room features classic-style wooden furniture, a desk and a sofa. It includes an extra bed for children under 16 years old. No further extra beds can be added to this room.

Premium Connecting Room
  • Max occupancy:

    2 persons

  • Check Prices
  • General:Wi-Fi
  • Dining:Mini-bar
Premium Triple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Wi-Fi
  • Bathroom:Bathroom
  • Dining:Mini-bar
  • Media:TV
  • Radio
Room Description:

Triple Premium. BED & BREAKFAST. Standard rate

Melia Castilla photos Exterior Hotel information
Supreme Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Bottled water
  • Media:Satellite TV
Room Description:

This double room has a bathrobe, minibar and air conditioning.

Melia Connecting Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Standard|Twin Room (MELIA CONNECTING ROOM)

Melia Castilla photos Exterior Hotel information
Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Fax machine
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa
  • Pillow menu
  • Dining:Mini-bar
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Standard|Classic Twin Room - With Breakfast

Melia Castilla photos Room Guest room
Classic Connecting Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • General:Wi-Fi
  • Bathroom:2 bathrooms
  • Dining:Mini-bar
Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • General:Wi-Fi
  • Bathroom:Bathroom
  • Media:TV
  • Radio
Room Description:

Twin room sole use

Melia Castilla photos Restaurant BAR
Grand One-Bedroom Executive Floor Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • General:Wi-Fi
  • Living room
  • Dining:Mini-bar
Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • General:Wi-Fi
  • Bathroom:Bathroom
  • Dining:Mini-bar
  • Media:TV
  • Radio
Room Description:

Suite|Grand Suite - The Level Lounge Access

Melia Castilla photos Restaurant BAR
One-Bedroom Executive-Floor Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • General:Wi-Fi
  • Seating area
  • Dining:Mini-bar
Melia Castilla photos Room
Standard Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Super King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Privilege access to executive lounge
  • Trouser/pants press
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Guest toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Junior Suite|Junior Suite - The Level Lounge Access

Melia Castilla photos Exterior Hotel information
Family Room
  • Room size:

    52 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Mini-bar
  • Bottled water
  • Media:Satellite TV
Room Description:

The spacious Family Room consists of 2 interconnecting rooms with a bathroom each. This soundproofed room features classic-style wooden furniture, a desk and a sofa. No extra beds or cots are available in this kind of room.

Family Connecting Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • General:Wi-Fi
  • Dining:Mini-bar
Room Description:

Standard|Connecting Family Room

Melia Castilla photos Room Premium Twin Room
Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • General:Wi-Fi
  • Dining:Mini-bar
  • Media:Radio
Room Description:

Superior|DOUBLE SUPERIOR nrf

Superior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Wi-Fi
  • Bathroom:Bathroom
  • Dining:Mini-bar
  • Media:TV
  • Radio
Room Description:

[NON-REFUNDABLE]-Suite - Superior

Melia Castilla photos Restaurant BAR
Deluxe Double Room
  • Room size:

    26 m²

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Bottled water
  • Media:Satellite TV
  • Radio
Room Description:

This double room features a minibar and air conditioning

Melia Castilla photos Room
VIP Corner Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Privilege access to executive lounge
  • Trouser/pants press
  • Newspapers
  • Telephone
  • Turndown service
  • Trash cans
  • Bathroom:2 bathrooms
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toiletries
  • Guest toilet
  • Bedding:Linen
  • Pillow menu
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Satellite TV
  • Wake up service
Room Description:

This spacious suite includes 2 bathrooms, a separate seating area and 2 TVs. It has free WiFi. This room has VIP toiletries, a pillow menu, feather duvet, Nespresso Coffee Machine, and ironing service of one item per stay. Guests have access to the following services: - The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Interview room for 2 people (on request and subject to availability); - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - An ironing service of one item per stay - Free access to the fitness centre - Late check-out (subject to availability) - Turndown service No extra beds or cots are available in this kind of room.

Melia Castilla photos Room
Executive Corner Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Privilege access to executive lounge
  • Trouser/pants press
  • Newspapers
  • Telephone
  • Turndown service
  • Trash cans
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toiletries
  • Toilet
  • Bedding:Linen
  • Pillow menu
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This spacious room has a hydromassage shower. It also has free WiFi. This room has VIP toiletries, a pillow menu, feather duvet, Nespresso Coffee Machine, scent menu, and ironing service of one item per stay. Guests have access to the following services: -- The Level VIP Lounge with newspapers, magazines, business corner and a bar with snacks and drinks; - Private breakfast at The Level Lounge; - Interview room for 2 people (on request and subject to availability); - Private reception area to make all your arrangements: arrivals, departures, transfer reservations and tourist information among others; - An ironing service of one item per stay - Free access to the fitness centre - Late check-out (subject to availability) - Turndown service No extra beds or cots are available in this kind of room.

Melia Castilla photos Restaurant BAR
Executive One-Bedroom King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Wi-Fi
  • Seating area
  • Dining:Mini-bar
Lagoon Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|The Level Suite with Lagoon Access

Luxury Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

Melia Castilla Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Torres Kio500 m
  • Puerta de Europa600 m
  • Palacio de Congresos800 m

Train stations

  • Chamartin Station1.3 km
  • Chamartin Station1.3 km
  • Estacion de Chamartin1.3 km

Monuments and Landmarks

  • Paseo de la Castellana300 m
  • Torres Kio500 m
  • Puerta de Europa600 m
  • Palacio de Congresos de Madrid900 m

Stadiums

  • Estadio del Bernabeu1.0 km
  • Santiago Bernabeu Stadium1.0 km

Business areas

  • Torre Picasso1.2 km
  • Torre Picasso1.2 km
  • Business District1.3 km
  • AZCA1.3 km

Underground stations

  • Cuzco300 m
  • Valdeacederas400 m
  • Tetuán600 m
  • Plaza de Castilla600 m
  • Santiago Bernabeu800 m
  • Ventilla900 m
  • Duque de Pastrana1.2 km
  • Estrecho1.2 km
  • Colombia1.3 km
  • Pio XII1.4 km
  • Concha Espina1.5 km
  • Alvarado1.5 km
  • Chamartín1.5 km
  • Nuevos Ministerios1.6 km

Local attractions

  • Mercado de Maravillas1.7 km
    Calle Bravo Murillo 122
  • Auditorio Nacional de Musica2.0 km
    Principe de Vergara 146, Madrid
  • Museo de la Ciudad2.2 km
    CALLE PRINCIPE DE VERGARA, 140 MadridSpain
  • Renoir Cuatro Caminos Cinema1.9 km
    Raimundo Fernandez Villaverde 10 MadridSpain
  • Museo Geominero2.2 km
    Calle Rios Rosas 23

Near the hotel

  • Canal Art Exhibition Centre400 m
    Paseo Castellana 214
  • Plaza de Castilla 490 m
    Plaza de Castilla
  • Paseo de la Castellana 860 m
    28046 MadridSpain
  • Estacion de Chamartin1.4 km
    Calle Agustin de Foxa S/N
  • Puerta de Europa - Torres Kio 450 m
    Plaza de Castilla
  • Stadio Santiago Bernabeu970 m
    Avenida de Concha Espina 1
  • Museo Tiflologico980 m
    Calle Coruna 18

Restaurants nearby

  • L'Albufera60 m

    Address: Capitan Haya 45 (Melia Castilla Hotel)
    Phone: 91-567-51 97

    73% likes this, based on 121 reviews
    Cuisine: Mediterranean
    Price Range: INR 64 - INR 2 465

  • Miranda30 m

    Address: Calle Capitan Haya, 50
    Phone: +34 915709937

    54% likes this, based on 11 reviews

  • Madrid Jabugo I90 m

    Address: Calle Capitan Haya, 54
    Phone: +34 915703378

    63% likes this, based on 43 reviews

  • Petit Saigon Restaurant30 m

    Address: Capitan Haya 43
    Phone: +34(91)5672722

    61% likes this, based on 37 reviews

  • Pinera80 m

    Address: Rosario Pino 12
    Phone: +34 914251425

    70% likes this, based on 53 reviews
    Cuisine: Spanish
    Price Range: INR 1 751 - INR 3 503

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    15
  • Number of rooms:
    915

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridMelia Castilla

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge

Cities nearby
  • Coslada hotels - 11 km
  • Alcorcon hotels - 13 km
  • Getafe hotels - 13 km
  • Boadilla del Monte hotels - 15 km
  • Alcobendas hotels - 15 km
  • Majadahonda hotels - 16 km
  • Pozuelo de Alarcon hotels - 10 km
  • Leganes hotels - 11 km
  • San Sebastian de los Reyes hotels - 16 km
  • San Fernando De Henares hotels - 14 km

Melia Castilla Reviews

Guest reviews are submitted by our customers after their stay at Melia Castilla

Average guest rating

7.8out of 10
Fabulous
Based on 326 reviews

Rating by category:

Location
4.0
Value
6.0
Rooms
7.0

Guest reviews

  • Older travelers
    9.6

    thia ia a very authentic 5 stars hotel. not very new but they have everything you want. i think this hotel is even better than a lot of boutique and new hotels in town.

  • Single
    7.8

    Nice cooperative staff, lovely classical design and furniture

    Waiting time at the reception and concierge was a bit longer than usual, probably a bit understaffed. Also there was a problem communicating in English language especially with the waiters, cleaners,..etc

  • Family with children
    9.6

    Good price for a familyroom - 5 persons. Swimmingpool and the swimmingpoolarea was nice

  • Family with children
    6.6

    The location is perfect and they have a fantastic buffet breakfast

    The cleanliness of the room was very poor. The first night we complained but on the next day we received the same poor cleaning service. It is not worth it for the rate of the room.

  • Family with children
    8.2

    The hotel is very nice and the welcome water and fruits was an added bonus

    Although only a few stops away it was not as close to center and activities as I would have liked.

  • Family with children
    5.4

    Nice reception and receptionist.

    They wanted to charge 5€ for opening a winebottle, charged 27€ for parking for less than 1 day. The rooms looked like they needed a totalrenovation. The pool hours from 12-20.

  • Older travelers
    9.6

    Faultless service from the moment we arrived. Everything 5 star in this stylish and sophisticated hotel.

  • Single
    9.6

    Quality, size and equipment of room and bathroom. Very comfortable bed. Extremely good breakfast. Attendance of reception personnel. Insulation from other rooms. Good choice of tv channels.

    Access to internet, although not expensive, should not be paid in such a high standard hotel. Old model of tv set in the room. It should already be plasma or lcd.

  • Single
    8.2

    Breakfast was excellent. Hotel staff behavier very good. very clean and beautiful lubby.

    Very poor T.V.condition (no flat tv, no good quality and modern t.v.), No Tea and coffee facilities in rooms whch expect from five star Hotels.

  • Single
    8.2

    From the minute of our arrival to departure - the staff were extremely helpful, friendly and well mannered. We are very happy with our rooms -particularly mine and my husbands which was on the 15th floor where we could take breakfast and complimentary drinks and other refreshments throughout the whole day.It was my birthday whilst we were there and I was very surprised (and also delighted) that the manager sent up a bottle of champagne and a box of chocolates to our room. A very thoughtful gesture. All in all - I would recommend this hotel - not least for it's close proximity to the Santiago Bernabau, which we spent some considerable time at!

  • Older travelers
    10.0

    The staff is very friendly. Rooms are very comfortable,Melia standart

  • Family with children
    7.4

    Handy for football and plazas. Everything ok although very disappointed you do not have flat screen modern T.Vs in the room at 5*.

    T.V. very dated for the rooms and made it look outdated.

  • Family with children
    9.6

    The hotel staff made an effort to converse in English and were very helpfull.

    No coffee in rooms for a Five star this is given in all countries that a kettle and coffee is available.

  • Group of friends
    7.8

    The quick response to questions by staff at the reception.

    The safe was not working and when the repairman was sent for, he couldn't fix it either. No further arrangements were made.

  • Family with children
    9.2

    We stayed at triple room. The room was spacious enough. It is easy access to centar of the city by bus.

    No coffee maker in our room.

How to reach hotel

hotel Melia Castilla - Madrid Madrid location
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Hotel Address:

Capitan Haya 43, Madrid, Spain, 28020

Get directions
City Center
  • Madrid
    4.8 km
Airports
  • Barajas (MAD)
    11.4 km
Train Stations
  • Estacion de Chamartin
    1.4 km
  • Chamartin Station
    1.4 km
Underground stations
  • Cuzco
    400 m
  • Valdeacederas
    500 m
Restaurants
  • L'Albufera (cuisine: Mediterranean)
    60 m
  • Petit Saigon Restaurant
    30 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    15
  • Number of rooms:
    915

Hotel Awards

SpanishHOTEL AWARDSRecommendedMadridMelia Castilla

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